Top Ten Quotes: Multipliers
I fell in love with Liz Wiseman’s Multipliers: How the Best Leaders Make Everyone Smarter from the first few pages. Alas, I read the book a couple of years ago and recently realized I’ve never...
Latest posts
Good News Church (Sioux Falls, South Dakota)
Each month, we revisit a series of posts called Guest Services Road Trip. We’ll travel the country from the comforts of our couches, interviewing leaders who are in the trenches of ministry. Do you have an idea for GSRT...
Q&A: How Can We Avoid the Drift?
Q: I’m looking for tips on how to navigate the ever-present drift towards selfishness on our volunteer teams. Our volunteers (and sometimes team leaders) push back against strategic changes that infringe upon personal preferences. We’re...
Be Our (Virtual) Guest: What We’re Learning
Let’s start with the hopefully-obvious point: yesterday was April 1. April Fool’s Day. If you read the rare Wednesday post and thought our brand-new Quaranteenies™ idea was stupid, I have good news and bad news....
Connecting Online: a Pandemic Guide to Guest Services
Before you read the following post, take note that the original publication date was April 1. April. First. April Fools Day. Thank you. And carry on. We are living in unprecedented times. Charting unnavigated and...
Volunteer Culture: Equipping
You just landed on an every-once-in-a-while series called Primer Posts, a curated collection of my favorite articles and books on one particular topic. These are the resources I usually point to when people ask about getting started...
How Our Team Runs Our Weekly Meeting
Fellow productivity nerds, this one is for you. I love the nuts and bolts of how a meeting is constructed. I love putting together an agenda, checking off boxes, and seeing our team gel and...
How to Lead Quarantined Volunteers
As the global pandemic continues and tighter restrictions are being enacted, many of us just completed the second weekend of online services. I found a certain sense of togetherness when I saw people sharing photos...
Musings on Working from Home (from a Guy Who Has Never Worked from Home)
As you read this, I will officially be on day four of what is – for now – the new normal. A week ago today, our staff team was told that our offices would remain...
Pressing Pause vs. Business as Usual
We are in the middle of unprecedented times. And maybe the use of the word middle is a bit premature. As the world reacts to COVID-19, we really don’t know the kind of timeline we’re...
