Top Ten Quotes: When
Timing matters. Seasons are a real thing. And in Daniel Pink’s book When: The Scientific Secrets of Perfect Timing, he takes us on a deep dive in understanding how the clock, the calendar, and our...
Latest posts
Q&A: How Can We Stop Losing People?
Q: We strive to do two things well: Sunday experience and in-home small groups. However, regular attendees who have gone through our connection processes sometimes just disappear. Do you have any advice? [Tyler Tran, Operations...
Crossroads Community Church (Westminster, Maryland)
Each month, we revisit a series of posts called Guest Services Road Trip. We’ll travel the country from the comforts of our couches, interviewing leaders who are in the trenches of ministry. Do you have an idea for GSRT...
How to Help a Volunteer Step Away Gracefully
“Do you have a minute?” It’s a question that strikes fear in the heart of many a leader. Rarely does that question lead to “…I have an extra bag of Dove dark chocolates, and I’d...
“That Guy is My Hero.”
A few weeks ago, one of our longest-tenured Guest Services volunteers retired. Hung up his parking vest. Turned in his walkie-talkie. And stepped away from a ministry he’s loved and thrived in for well over...
Answer Some Questions. Get Fifty Bucks.
The survey has now closed. Congrats to Tim Clayton of Corpus Christi, Texas, winner of the $50 Amazon gift card! It’s time for our annual blog survey…a dozen quick questions that you can answer in...
High-Capacity Volunteer Cohort: A How-To Guide
We just kicked off our eighth iteration of the High-Capacity Volunteer (HCV) Cohort: a collaboration of great leaders from around the Summit who have committed to spend the next eight months in a deep dive...
Be Stingy With Your VHQ
We’ve talked before about the need for a Volunteer Headquarters (VHQ), a place where your servant leaders can grab coffee, store their stuff, and build relationships with one another. We have them at all of...
Danny Recommends: HAITIAN Sign Holder
Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. The recommendations might be products for use in your ministry, resources that will...
Volunteer Culture: Asking
You just landed on an every-once-in-a-while series called Primer Posts, a curated collection of my favorite articles and books on one particular topic. These are the resources I usually point to when people ask about getting started...
