Q: What do you think is an appropriate amount of transition time between services? Does too much or too little time create a negative experience for our guests? [Name withheld] A: If you have multiple...
If you work with people, it’s only a matter of time before you’re going to find yourself disappointed, frustrated, and angry. People fail. They mess up. And when that person is a volunteer, it can be...
Do Sunday mornings stress you? Does it seem like there’s always a last-minute runaround in order to be ready to welcome guests? Are you constantly worried about your team’s ability to get everything set up...
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! I get confused sometimes. I’m not referring to walking into a room...
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
As I type, we are smack in the middle of hurricane preparations. If you’re not enrolled in the Jim Cantore School of Freak Out, you may not know that Florence is on her way to...
Earlier this year I told you that one of my summer reading goals was to read more “non-white guy” voices. I asked you – the reader – for suggestions of your favorite authors and books,...
Sunday morning: you’ve navigated a half a hundred conversations anywhere from a few seconds to a few minutes long. You’ve fielded questions, given counsel, and suggested next steps. And somewhere in the middle was a question...
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! It’s football season. Which – for my wife – means one thing:...
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
