Latest posts

Top Ten Quotes: The Power of Habit

I’ve had Charles Duhigg’s The Power of Habit: Why We Do What We Do in Life and Business on my “need to read” list for quite a while, and finally moved it to the top....

Remembering Doug

Last Thursday, our church lost a giant. A family lost a husband and a dad. And all of us lost a friend. Doug Martelon had been a part of the Summit family since 1994 and...

Christ Community Church (Idaho Falls, Idaho)

Each month, we revisit a series of posts called Guest Services Road Trip. We’ll travel the country from the comforts of our couches, interviewing leaders who are in the trenches of ministry. Do you have an idea for GSRT...

6 Parking Areas Your Church Should Consider

We know that the sermon starts in the parking lot. In other words, the weekend worship experience begins as soon as your guest drives onto the perimeter of your property, not when they’re safely ensconced...

What’s Your Baseline of Care?

Everyone has one. Whether you’re a paid staff member or an unpaid volunteer, whether you’re a seasoned veteran or a newbie, whether you know your job description backwards and forwards or you’re just trying to...

Are Your Volunteers Too Habitual?

I’m currently reading Charles Duhigg’s The Power of Habit, an excellent book that combines research and remarkable stories to get to the bottom of why we do what we do. Early in the book Duhigg...

Let Love for Others Drive Your Productivity

We all face the temptation to pit people against productivity. “I could get a lot more work done if I didn’t have to attend all of these meetings.” “I can’t finish this project because people...

Q&A: Should I Ignore My Friends for the Sake of Our Guests?

Q: When I am serving in the Welcome Center and I’m trying to be super-focused on guests, how do I kindly tell my friends or long term church attenders that we can talk later (and...

Danny Recommends: Tally Counter

Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. These might be products for use in your ministry, resources that will help...

Grab a Deal on Guest Services Resources!

There’s now an all-in-one page where you can grab Guest Services tools on the cheap. The new Resources Page (spot it by clicking the link or taking a gander at on the left side of...

%d bloggers like this: