Latest posts

You Don’t Get To Define The Offense

Our guest services teams are guided by what we call our five plumb lines. At the top of that list is our “north star” of sorts, which states: The gospel is offensive. Nothing else should...

When Darkness Seems to Hide His Face

Our nation has woken up to yet another mass shooting. With every click of the “refresh” button, the news updates reveal more carnage, more sorrow out of Las Vegas: 20 dead. Now 50. 100 injured....

Flashback Friday: The High Cost of Doing Nothing

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   Making a change in the way you do ministry can be frightening....

Thursday Three For All: Portable Church Vols, Airplane Mode, And Replacement Nachos

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...

Danny Recommends: Lanyard Printer

Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. The recommendations might be products for use in your ministry, resources that will...

Multi-Site: What’s the Difference?

If you know anything about multi-site churches, you know that there is no such thing as one-size-fits-all. There are almost as many ways to do multi-site as there are churches that do multi-site. In a similar vein,...

8 Reasons You Didn’t Get My Business (And What That Means For The Church)

Several months ago we tackled a few projects around our house. And by “we” I mean “someone else who knows what they’re doing” because when “we” tackle anything, it is usually each other roughly fifteen minutes...

Flashback Friday: “Here” Must Connect to “There”

Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you!   If there is a struggle to be found in guest services within...

Thursday Three For All: Scripture For Introverts, Checking Your Phone, And Seeing Color For The First Time

It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...

Q&A: How Many On-Ramps Should We Provide?

Today’s question comes from a Q&A session in one of our recent One-Day Workshops.  Q: When it comes to our First Time Guests identifying themselves, how many different on-ramps would you suggest? A: Let me...

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