Flashback Friday: Don’t Divide Your Volunteers
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Not long ago our five year old daughter lost her first tooth....
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Thursday Three For All: Executing Decisions, Winning Doom and Gloomers, Greeting 4k People Per Day
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
What Happens After You Say “Goodbye”?
In a recent post I shared my top ten favorite quotes from The Power of Moments, the newest book from the Heath brothers. I’m revisiting that book today…and let’s be honest for a moment, I will probably revisit...
Maybe Your Problem Isn’t Your People
When it comes to leaders in the church, my favorite Bible verse is Matthew 18:20: “For where two or more are gathered, they shall eventually start griping about their volunteers.” Alrighty, so Jesus never said...
Why You Need A Weekender
Hey short attention span people…stay tuned until the end for a special sneak preview of 2018. I trend towards being a visual learner. Tell me something, I’ll absorb part of it. Show me something – be it a...
Flashback Friday: Kiss Your Guests
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! Spoiler: this is not an exposition of Romans 16:16 (the life verse of single...
Thursday Three For All: Death Valley Vision, Leadership Trajectory, And The World’s Shortest Flight
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
Who Is Pushing Your Buttons?
Life is too short to surround yourself with Yes Men. Yet, we all do it. We like to get in the echo chamber, line up the opinions that agree with our own, and re-validate every...
Top Ten Quotes: The Power of Moments
I have one rule when it comes to Chip and Dan Heath books: if they write one, I read it. It’s a simple as that. Made to Stick is a must-read for anyone who teaches, writes, or speaks...
Killing Ourselves With Kindness
Growing up, I can remember one phrase my dad used that was a normal part of his repertoire. As a second-generation family business owner, he was my model for guest services way before I knew...
