Flashback Friday: “Here” Must Connect to “There”
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! If there is a struggle to be found in guest services within...
Latest posts
Thursday Three For All: Scripture For Introverts, Checking Your Phone, And Seeing Color For The First Time
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
Q&A: How Many On-Ramps Should We Provide?
Today’s question comes from a Q&A session in one of our recent One-Day Workshops. Q: When it comes to our First Time Guests identifying themselves, how many different on-ramps would you suggest? A: Let me...
Are You The “Debbie Downer” Of Your Volunteer Team?
You remember Debbie Downer…the Saturday Night Live character played with expert discomfort by Rachel Dratch. She could see the cloud in every silver lining. She could stop a dinner party conversation in its tracks by...
“It’s Only One Sunday…”
“I’m just going to hit the snooze button one more time. I’m punctual most other weeks. It’s only one Sunday.” “It’s not a big deal for me to skip out of serving. I show up...
Flashback Friday: 10 Ways to Make Your Seating Team More Effective
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! If your church has a seating team, you’ve seen seaters who are...
Thursday Three For All: Introspection, Welcoming Guests, and Driving Around the World
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
Bridgeway Church (Oklahoma City, Oklahoma)
Each month, we revisit a series of posts called Guest Services Road Trip. We’ll travel the country from the comforts of our couches, interviewing leaders who are in the trenches of ministry. Do you have an idea for GSRT...
Top Ten Quotes: How To Lead When You’re Not In Charge
I don’t pre-order a lot of books. But when I heard Clay Scroggins’ interview on the Andy Stanley Leadership Podcast, I knew this was a book I needed to read. Clay’s approach trends towards those...
Last Call for the Last Workshop of 2017
All good things must come to an end. Middle school bowl cuts. Cargo shorts as the pinnacle of fashion. The ninth season of Seinfeld. And in this case, it’s the registration window for our last One-Day...
