Flashback Friday: People > Signage
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! I’m a big fan of signs. No, not the creepy M. Night...
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Thursday Three For All: Campus Pastors vs. Church Planters, Reasons to Read, Chick-fil-A Brawl
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
Q&A: Should We Have a Volunteer Huddle?
Q: In your experience, what are the pros and cons of a pre-service first impressions huddle? In my context, the first of two services begins at 9:15 AM. Prior to this service, we have a volunteer huddle...
Multi-Site: Bringing Balance To Your Guest Services Teams
If you’re a connoisseur of certain retail and fast-food chains like I am, you no doubt have picked up on some discrepancies over the years. One retail giant will have exceptionally good customer service in...
Four Reasons You’re Not Too Busy to Serve Your Local Church
We tend to wear our busyness as a badge of honor. Often, when I’m asked “How are you doing?” or “What have you been up to lately?” my default answer is, “Man, just busy.” I’m the guy who read...
Flashback Friday: How Deep Does Your Trust Go?
Every Friday I dig into the archives and dust off an old post. If you haven’t read it, it’s new to you! I’ve written before about our staff’s desire to assume the best: that the...
Thursday Three For All: Self-Aware Vols, World Series Church Sign, and Paper Pop-Up Cards
It’s Thursday, kiddies: the day when I roll out a few things I’ve been reading over the past week. Three of ‘em, to be exact. Enjoy. (Remember: click on the big bold print to read the...
Beware the Bare Minimum
If you’ve ever had the sublime privilege of parenting a middle schooler – any child, really – you’re familiar with the following scenario. [4:30 PM, as they walk through the door from school] Parent: “Got any homework...
Danny Recommends: Pipe and Drape / Georgia Expo
Every so often we dip our toes into a series called Danny Recommends:, posts that tip you off to the stuff that I…you know. The recommendations might be products for use in your ministry, resources that will...
Take a Second Look
If there’s a common fault of most guest services teams in most churches in most of America, it’s the curse of familiarity. We execute ministry week in and week out in the same facility, surrounded...
